These Terms and Conditions published on the Edge Landscaping website constitute the primary and controlling agreement between Edge Landscaping and its clients. In the event of any conflict between terms listed on quotes, invoices, service agreements, emails, or other written materials, the terms published on this website shall govern. By booking services through this website, approving an estimate, or continuing service after terms are published, you acknowledge and agree that these Terms and Conditions supersede any prior or conflicting agreements unless otherwise stated in a signed written contract.
Estimates are valid for 7 days from the date issued. Pricing may be adjusted after this period due to scope changes, scheduling availability, or material cost fluctuations.
Submitting a request form or inquiry does not guarantee a confirmed booking. Services are only confirmed once accepted by Edge Landscaping and scheduled. Service dates may shift due to weather, route density, or operational needs.
Services are performed by Edge Landscaping employees or approved contractors operating under Edge Landscaping standards and insurance.
Edge Landscaping offers two service plan structures for residential clients: Month-to-Month and Annual Contract. Both plans include the same recurring service scope; the distinction is in billing, commitment, and associated benefits.
Month-to-month clients are billed at the standard recurring rate with no long-term commitment. Cancellation requires 30 days written notice per the Cancellations and Scheduling section of these Terms.
Clients who elect an Annual Service Contract receive the following terms:
- First Year Incentive: Upon signing an Annual Service Contract, the client's first month and last month of the contract year are provided at no charge. The remaining ten months are billed at the agreed monthly rate.
- Auto-Renewal: Annual contracts automatically renew on the client's original acceptance date each year unless written notice of cancellation is submitted at least 30 days prior to the renewal date.
- Annual Price Adjustment: Beginning with the second contract year and each year thereafter, the monthly rate will increase by 3% over the prior year's rate. The client will be notified of the updated rate no later than 30 days prior to the renewal date.
- Inflation Adjustment Clause: Notwithstanding the standard 5% annual adjustment, if the U.S. Consumer Price Index (CPI) reflects cumulative inflation of 7% or more over the prior 12-month period, Edge Landscaping reserves the right to adjust the monthly contract rate to reflect actual cost increases. Clients will be notified in writing at least 30 days prior to any inflation-based adjustment. This clause applies to both the current contract year and at renewal.
- Early Cancellation: Annual contract clients may cancel at any time by paying the full balance of remaining months under the contract. Months already billed and served, as well as any complimentary months, are excluded from the buyout calculation. Upon receipt of the buyout payment, the contract will be considered fulfilled and services will be discontinued.
- Cancellation by Edge Landscaping: If Edge Landscaping initiates termination of an Annual Service Contract for reasons other than client default (e.g., non-payment, breach of terms, or conduct outlined in the Right to Refuse section), any remaining contract balance owed by the client will be waived in full.
- Non-Renewal: Clients who do not wish to renew their Annual Service Contract must submit written notice of non-renewal no later than 30 days prior to the contract renewal date. Failure to provide timely notice will result in automatic renewal under the terms described above.
- Edge Landscaping stands behind the quality of every service visit. If a covered scope item is missed, incomplete, or performed below our standard, we will correct it at no additional charge according to the following priority:
- Same day, if operationally feasible and reported before our crew has left the service area for the day
- The following business day, if reported after crew departure but within 24 hours of the service visit
- The next scheduled service visit, if reported more than 24 hours after the service visit
- To initiate a satisfaction resolution, clients must notify Edge Landscaping within 48 hours of the service visit. This guarantee applies only to services included within the client's active service scope and does not cover conditions resulting from weather events, client-managed irrigation, pre-existing damage, or items excluded from the contracted service plan.
- Weekly mowing of maintained turf areas
- Bi-weekly edging along hardscapes - Weekly raking and blowing (90%+ debris removal)
- Weekly weed control (manual removal or treatment)
- Monthly ornamental pruning (shrubs up to 12 feet tall)
- Monthly small tree trimming (up to 10 feet)
- Three or more seasonal fertilizer applications (spring, mid-season, fall) - Spring and fall cleanups when seasonal months are active and paid
- Dethatching and aeration after two full seasons of service (typically April)
- Irrigation start-up and blow-out when seasonal service months are active and paid
- Additional seasonal services may be offered a-la-carte. Please contact for current pricing.
Winter services are weather-dependent and may include:
- Debris management as needed
- Reduced mowing, pruning, or edging during dormancy
- Weed control when conditions allow
- Snow removal (when winter services are active November through March):
- Service triggered at 2 inches or more of snowfall
- Includes up to 4 events per winter month up to 5.9 inches each (higher tiers of service above essential may include additional snow removal visists.
- Additional events billed at $100 per visit for residential and $150/man-hour for commercial
- Snowfalls exceeding 6 inches may incur an additional $200 per visit for residential, and $250 per man-hour for commercial
- Includes driveways, sidewalks, and front patios only
- Excludes decks, gravel, wood surfaces, and uneven pavers unless quoted separately
- Additional areas available for $100 per visit
Clients with three or more consecutive months of recurring service may qualify for preferred pricing on:
- Mulch installation
- Overseeding
- Pre-emergent treatments
- Irrigation repairs
- Preferred pricing is typically 10% below standard non-recurring rates.
- A valid credit or debit card or ACH is required on file
- The first month’s payment is charged upon sign-up confirmation
- Recurring services are billed automatically on the 1st of each month
- Payments apply to services within that billing cycle
- ACH on file may make clients eligible for a 1% discount on services
- Edge Landscaping may pre-authorize cards prior to scheduled services
- A late fee of $100 or 20% of the invoice (whichever is greater) may be applied to overdue balances.
- Services may be paused until payment is resolved
- Reactivation may require catch-up service fees
- Recurring services may be canceled with 30 days written notice.
- Cancellations within 30 days of the next billing cycle may incur a $200 fee or 50% of your monthly invoice, whichever is greater.
- Cancellations within 24 hours of billing or scheduled one-time services will be charged in full.
- Payments already processed are non-refundable once billing cycles begin.
- For Annual Service Contract cancellation terms, see the Annual Service Contract section above.
- Clients are responsible for ensuring safe and clear access to the property on service days.
- If access is restricted due to locked gates, blocked driveways, aggressive animals, or inability to contact the client within 30 minutes of arrival, the visit may be skipped and billed in full.
Edge Landscaping reserves the right to refuse or terminate services for anyreason including:
- Unsafe or hazardous conditions
- Harassment or inappropriate behavior toward staff
- Aggressive animals
- Illegal activity
- Disconnected utilities
- Unsafe working environments
- If service is terminated for these reasons, cancellation policies may apply.
- Quoted pricing assumes standard site conditions. If actual conditions differ significantly from expectations, including excessive overgrowth, debris, inaccurate property details, or neglected landscaping, Edge Landscaping reserves the right to adjust pricing with client approval prior to continuing work.
- For safety reasons, loose, aggressive or uncontrolled animals may result in skipped services with charges applied per the cancellation policy.
- Irrigation timers may be adjusted during scheduled visits if accessible
- Clients managing their own irrigation assume responsibility for watering outcomes
- WiFi controller upgrades may be recommended for remote management
- Irrigation repairs are billed at $125 per man-hour plus parts
- Damage caused by improper tool use will be repaired at no cost
- A 5% discount may be offered for veterans, active military, and first responders
- Clients with 12 consecutive months of on-time payments may request a 3-year price lock based on projected rates
- Standard price adjustments after locks expire typically average 5% - Promotional pricing defaults to a 1-month lock unless otherwise stated
For safety and team wellbeing, services will not occur on observed holidays or during severe conditions:
- Thanksgiving and the following day
- Christmas Eve and Christmas Day
- Severe conditions including:
- Lightning
- Sustained winds above 40 mph
- Extreme air quality (AQI above 500)
- Other unsafe conditions at company discretion
- Clients must remove or secure personal items from service areas. Edge Landscaping is not responsible for damage to items left in work zones such as toys, furniture, hoses, decorations, or loose property.
- Edge Landscaping will repair damage caused by improper tool use at no cost.
- We are not liable for damage resulting from:
- Pre-existing conditions
- Hidden or underground utilities
- Client-managed irrigation issues
- Severe weather or natural events
- Normal wear and tear
- Clients agree not to directly solicit, hire, or contract Edge Landscaping employees or contractors for similar services during active service and for 12 months following the last service date. Violations may result in a placement fee.
- Payments are non-refundable once billing cycles begin. If a verified service error occurs, clients must notify Edge Landscaping within 24 hours so we may evaluate and resolve the issue.
- Refunds are issued only for billing errors or confirmed service failures.
- Edge Landscaping collects contact information, payment details, and service history for scheduling, billing, and operations.
- We do not sell or distribute personal data to third parties except for payment processing or legal compliance.
- We may occasionally contact clients regarding related businesses owned by Edge Landscaping ownership.
- Clients may request updates or removal of personal information by contacting us.
- These Terms and Conditions shall be governed by and interpreted under the laws of the State of Oregon.
- Edge Landscaping reserves the right to update these Terms and Conditions at any time. Updates become effective immediately upon posting to the website. Continued use of services constitutes acceptance of the revised terms.
- By booking services, approving estimates, paying invoices, or continuing service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.