Edge Landscaping ("we," "our," or "us") is committed to protecting the privacy of our clients, prospective clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, website, or communications.
By booking services, submitting an inquiry, approving an estimate, or continuing service, you acknowledge that you have read and agree to this Privacy Policy. This policy is incorporated into and subject to our Terms and Conditions.
We collect the following categories of personal information:
Full name and service address
Email address
Phone number (mobile and/or landline)
Billing address and payment method (credit/debit card or ACH)
Property details and service preferences
Communication history and service requests
Website usage data, browser type, and IP address
Pages visited and interaction data via cookies and similar technologies
Device identifiers and referral sources
Lead and contact data from Google Local Services Ads (LSA)
Scheduling and service data from Jobber (our field management platform)
CRM and communication data from ReviewYak
We use your personal information for the following purposes:
Scheduling, confirming, and managing lawn and landscape service visits
Processing payments and sending invoices
Providing service updates, visit reminders, and crew arrival notifications
Responding to service requests, complaints, and satisfaction follow-ups
Preparing and delivering service estimates
Following up on open quotes or service inquiries
Communicating pricing, promotions, and seasonal service availability
Sending promotional offers, seasonal announcements, and referral programs to clients who have opted in
Re-engagement campaigns for past or inactive clients
Running ads or campaigns through Google LSA and related platforms
Maintaining service records and billing history
Complying with Oregon state law and applicable federal regulations
Protecting against fraud, abuse, or unauthorized use of our services
Edge Landscaping operates an SMS messaging program to communicate with clients and prospective clients. By providing your mobile phone number and opting in, you consent to receive text messages from Edge Landscaping.
Our SMS program includes the following message types:
Service visit reminders and crew arrival notifications
Quote delivery and follow-up
Appointment confirmations and scheduling changes
Seasonal promotions, service offers, and special announcements
Reactivation outreach for past clients
General service and account communications
We collect SMS opt-in consent through one or more of the following methods:
Website inquiry or quote request forms on edgelandscaping.co or edgebend.com
In-person or phone opt-in during the service onboarding process
Google Local Services Ads lead forms
Review Yak landing pages or intake forms
Consent to receive SMS messages is never required as a condition of purchasing services. Opt-in checkboxes are not pre-checked. Message type, frequency disclosure, opt-out instructions, and a link to this Privacy Policy are presented at the point of consent.
Message frequency will vary based on your service activity, seasonal timing, and communications preferences. You may receive up to 4-6 messages per month during active service periods. Promotional messages are sent periodically and not on a fixed schedule.
Message and data rates may apply. Standard carrier rates for SMS and data apply depending on your mobile plan. Edge Landscaping does not charge additional fees for SMS communications.
You may opt out of SMS communications at any time using any of the following methods:
Reply STOP to any text message from Edge Landscaping
Reply UNSUBSCRIBE to any text message
Contact us directly at the support information listed in Section 9 of this policy
After opting out, you will receive one final confirmation message. You will not receive further promotional or marketing SMS messages. Transactional messages related to active services (e.g., crew arrival notifications) may still be sent unless you request a full communication opt-out.
Mobile opt-in data, including phone numbers collected through our SMS program, will not be shared with third parties for marketing or promotional purposes. This data is used solely by Edge Landscaping and its direct service platforms (Jobber, GHL) for the purposes described in this policy. We do not sell, rent, or trade mobile phone numbers.
Edge Landscaping is not liable for delayed or undelivered messages. Delivery of SMS messages is subject to carrier capabilities and network conditions. Carriers are not responsible for the content of messages sent by Edge Landscaping.
Our SMS program is intended for individuals 18 years of age or older. By opting in to receive SMS communications, you confirm that you are at least 18 years old. Edge Landscaping does not knowingly collect mobile contact information from individuals under 18.
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and support marketing efforts.
Essential cookies: Required for website functionality (e.g., form submissions, session management)
Analytics cookies: Used to understand how visitors interact with our site (e.g., Google Analytics)
Marketing cookies: Used to support advertising campaigns through Google LSA and similar platforms
You may adjust cookie preferences through your browser settings. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described above.
We do not sell or distribute your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:
Service platforms: We share operational data with Jobber (scheduling/billing), GoHighLevel (CRM/communications), and Gusto (payroll) solely to operate our business
Payment processors: Payment details are shared with our payment processor to complete transactions securely
Google LSA: Lead data is received from Google and may be used within our CRM for follow-up
Legal compliance: We may disclose information when required by law, subpoena, or to protect the rights and safety of Edge Landscaping, its staff, or the public
Related businesses: As noted in our Terms and Conditions, we may occasionally contact clients regarding other businesses owned by Edge Landscaping ownership (e.g., Pine Top Cleaners). You may opt out of such communications at any time
Edge Landscaping takes reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:
Use of reputable, industry-standard SaaS platforms (Jobber, GHL, Gusto) with their own security protocols
Payment processing through PCI-compliant payment processors; we do not store full card numbers
Access to client data limited to authorized Edge Landscaping personnel and contractors on a need-to-know basis
Regular review of internal data handling practices
No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
You have the following rights with respect to your personal information:
Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal or operational retention requirements
Opt-out of marketing: Opt out of promotional SMS, email, or other marketing communications at any time
Data portability: Request your information in a commonly used, machine-readable format where technically feasible
To exercise any of these rights, contact us using the information in Section 9. We will respond to verified requests within 30 days.
For privacy-related questions, data requests, SMS opt-out assistance, or general support, contact Edge Landscaping using any of the following:
Website: edgelandscaping.co or edgebend.com
Email: [INSERT CONTACT EMAIL]
Phone: [INSERT CONTACT PHONE]
Mailing address: Bend, Oregon
For SMS opt-out, you may also reply STOP or UNSUBSCRIBE to any message at any time.
This Privacy Policy is governed by the laws of the State of Oregon. Any disputes arising under this policy shall be resolved in accordance with applicable Oregon law.
Edge Landscaping reserves the right to update this Privacy Policy at any time. Updates become effective immediately upon posting to the website. We will notify active clients of material changes via email or SMS where practicable. Continued use of our services following any update constitutes your acceptance of the revised policy.
KAPING LLC
DBA Edge Landscaping
20067 Calvin Way, Bend, OR 97702
(541) 678-1248
support@edgebend.com